. · • Limekilns Parish Church - Webmaster's PC Hints and Tips • · .

The advice and tips on this page

Most of the advice offered on this page is, amongst other reasons, a result of problems I have seen on people's computers, mistakes people have made in normal use of their PCs and things people have done in response to scammers.

Computer guy at a laptop

These tips are here for your benefit. If you want to pass them on to others, please do.

For quick tips and advice, go to the top of this page and click the refresh button on the browser, and the tip will change to a new one. There is also a lot of useful information further down the page, and, I have also written articles for the Village Link Magazine which are available on below. Most of the information in these articles is still relevant today.

The truth about dodgy phone calls

People who cold call you will always try to convince you something bad is imminent, because they don't want you to have time to do any checks.

Under no circumstances should you ever allow anyone you don't know and trust, to have remote access to your computer.

beware of dodgy phone calls or emails

I have had several phone calls from people claiming to be someone, or something, they are not. I had a nice chat with a man who claimed to be calling from Microsoft, another was from BT, yet another telling me there were lots issues with my PC; he eventually hung up when I asked how he knew to call my home number if all he got were warnings about the computer.

Marcia and I have both had emails supposedly from sites we have bought from in the past. There was even one recently saying it was from o2. What these emails want is for you to click the link in the email and then enter your details. However by doing that, you are giving the dodgy site your login details.

There are ways to make sure you don't get caught with this. Firstly, if an email contains a link, place the mouse on the link, but don't click it. Then look to the bottom left of the email and you should see the web address the link is actually going to take you to. Secondly, if you are asked to login to o2 or Amazon or an other site you regularly deal with, go to the link in your favourites, or go via Google. Then you are logging into the genuine site.

Treat people on the phone in the same way you would if they came to your door; hopefully, that would mean you wouldn't let them in and then give them access to your computer and its associated passwords etc? Assuming that assumption is correct, don't listen to someone who calls you of the blue and makes all sorts of claims about your computer, broadband provider or anything similar. Be suspicious! It could save you a lot of money.

what's new?

I'll add information about new threats as I get them.

What I have seen most often recently are machines with hundreds, and sometimes thousands, of infections. These are not necessarily viruses, but they are malware, and will cause problems with your machine which may not become apparent for months after you have brought in the first suspect file.